Frequently Asked Questions
Everything you need to know about your Bay Smokes order.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. We offer expedited shipping options at checkout for those who need their fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Bay Smokes ships to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and local customs processing.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.